FAQ

Insurance Policy:

 

We do not take insurance at this time. However, we are happy to provide clients with the necessary documentation (i.e., monthly superbills), so they can work with their providers to obtain out-of-network reimbursement if applicable. Some or all fees may be covered by health insurance if a plan includes outpatient mental health coverage. However, insurance companies do not reimburse all conditions that may be the focus of assessment and psychotherapy. It is the client's responsibility to verify the specifics of their coverage. Please remember that our services are provided and charged to the client, not the insurance company, so the client is responsible for payment. 

 

Appointment Changes and Cancellations:

 

Missed and cancelled sessions pose issues for both clients and members of our clinical team. We hold a scheduled appointment time specifically for each client. We see a limited number of clients so that we can give each individual or family the focus and attention they deserve. It is extremely difficult for us to fill last-minute cancelled sessions on short notice. Therefore, we charge for appointments cancelled with less than 48 hours notice unless we can find another time during the week that works for both the client and our team. If we are able to find an alternative time, we will happily reschedule at no extra fee.